Common questions
Everything you need to know
Straight answers on process, pricing, timelines and what it’s like to work with Dove Design.
01Do you work with small businesses?
Yes. Dove Design works with startups, small businesses and organisations across the UK looking for professional, high-performance websites.
02How do you involve clients in the design process?
We believe in collaborative design. Our process includes client consultations, feedback sessions, and regular updates. We ensure your vision aligns with the design, and your input is valued throughout the development process.
03How secure are the websites you build?
Extremely secure. Every site we launch includes SSL, regular platform updates, and hosting that meets high international security standards. Two-factor authentication and page-level password protection are available where you need them.
04Will my website be search engine friendly?
Yes, we follow best practices in web development to ensure your site is search engine optimised (SEO). This includes using clean code, optimising images, and implementing SEO-friendly URLs to enhance visibility on search engines.
05What services does your web design agency offer?
We offer a comprehensive range of services, including custom web design, web development, responsive design, e-commerce solutions, and content management system (CMS) development.
06Why should I hire a professional web designer?
A professionally designed website helps build trust with customers, improve search engine visibility and convert visitors into enquiries.
07Do websites come with SSL?
Yes. SSL is included with hosting on every site we launch.
08Will my website be SEO friendly?
Yes. All websites we build are designed with SEO best practices including fast loading speeds, mobile responsiveness and structured content.
09What information do you need to start a website project?
To begin a website project we typically need your business goals, brand assets, content and examples of websites you like.
10What sets your web design agency apart from others?
Our agency is distinguished by a combination of creativity, technical expertise, and a client-centric approach. We prioritise understanding your business goals, delivering high-quality solutions, and providing excellent customer service throughout the entire process. Dove Design Ltd is a web design agency based in County Durham. We focus on building fast, SEO-ready websites for local businesses and public sector organisations.
11Can I update the website myself after launch?
Yes. After launch you can edit text, images and blog posts yourself from a simple editor — no technical knowledge needed. We also offer training if you’d like a walkthrough.
12What platform do you build websites on?
We build modern, high-performance websites with an easy-to-use content editor — fast to load, strong for SEO, and simple for you to update without a developer.
13How long does it take to design and develop a website?
The timeline varies depending on the complexity of the project. Simple websites may take a few weeks, while more complex projects, such as e-commerce platforms, can take several months. We provide detailed project timelines during the consultation phase.
14Can you redesign an existing website?
Yes. We frequently redesign outdated websites to improve performance, design and search engine visibility.
15Do you provide website maintenance?
Yes. We offer website maintenance packages to ensure your site stays secure, updated and performing well. Our support packages are tailored to meet your specific needs and can be found on our Pricing page.
16How do you ensure that websites are mobile-friendly?
We prioritise mobile responsiveness in all our designs. Our websites undergo thorough testing across various devices and browsers to ensure a seamless user experience on smartphones, tablets, and desktops.
17Can you integrate e-commerce features into a website?
Certainly! We specialise in developing e-commerce solutions that include secure payment gateways, inventory management, and user-friendly interfaces to provide a seamless online shopping experience.
18How long does it take to build a website?
Most small business websites take between 3 and 6 weeks to design and build depending on the number of pages and content required.
19Do you handle launch and DNS stuff?
Yes. We handle everything from design handover. We either gain access to your DNS and launch the site ourselves, or we work with your IT team so go-live is smooth. Sites typically go live within minutes once DNS is pointed.
20How much does a website cost in the UK?
Every project is scoped carefully based on your business goals, required functionality and long-term growth plans. Most of our projects fall within the following ranges: • Landing Page Websites – From £1,200 • Foundation Websites (5 pages) – From £2,500 • Growth Websites (8–10 pages + CMS) – From £3,750 • Enterprise Website (larger / multi-structure builds) – From £5,500+ Rather than charging “per page”, we design structured platforms that are built to generate enquiries, support SEO and grow with your business. For example, a CMS template (which may power hundreds of blog or service pages) is designed as part of the overall system — not priced as individual pages. Each project includes essential pages such as legal documents, thank you pages and 404 pages where required. A small business website in the UK typically costs between £1,500 and £10,000 , depending on the number of pages, design complexity, and features such as CMS, booking systems, or e-commerce. At Dove Design Ltd, most business websites fall between £2,500 and £5,500 , depending on the scope of the project. Please see our Pricing page for more information
21Is this better than WordPress?
The platforms we use typically outperform WordPress on speed, security and hosting, and you can edit pages visually without plugins or developer help.
22Do you work with clients outside County Durham?
Although Dove Design is based in County Durham, we work with clients across the UK.

